SUBWAY®Restaurants

Reviews about SUBWAY®Restaurants

• Kaye Nicole

  Mar, 09 2018
  ★ ☆ ☆ ☆ ☆
  Went here yesterday and the female manager was literally running circles around the poor boy working to do our subs while she was doing take out window orders. It took forever to fill our order and by "forever" I mean it took us a good 15 minutes to get our sandwiches for multiple reasons and we were the only ones inside. Every time I go I ask for a soup bowl of pickles on the side which has never been an issue I'm even willing to pay a dollar and have them ring it up as a bag of chips which has been done before and I verbalized, but what's the difference in wanting it separate from my sandwhich and having it on it? Anyways, so the boy goes to the back for soup bowls for a side of meat balls i had asked for which they are out of, and the manager follows him, he comes back a good 3-4 minutes later to tell me the little black cup that holds all of five pickles is all his manager will let me have, mind you this female manager refused to come back to the front to tell me or explain why when I asked. So I just went with it its one thing and I'd never been to this location before. Then we went to pay and get our cookies with our meals.... they only had 2 types of cookies that they could give us four of had 0 chocolate chip and 2 white macadamia nut. Which made me wonder what they had been doing with 0 customers in the store, my guess playing on their phones. We go to get our drinks and half the sodas are out of syrup, there are are no napkins in sight or forks and only one straw in the container. So I get to go stand back by the counter and wait for someone to notice my existence which took several more minutes AND me talking across the store to my friend about standing there. We also looked around as sitting there and most of the tables had crumbs and food debris left on them and there was even a bottle on one of them, my manager would have kicked my rear end if I had no customers and a bunch of dirty tables but was no where to be found. Once I finally got to enjoy my sub it was good, but you need to reevaluate your management at this location and maybe your cleaning and prepping also.

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